Capita Fulfilment Services offers the complete order fulfilment service, able to deal with any volumes, from hundreds to hundreds of thousands. Our expertise means we can always find the most cost effective solution to meet clients’ requirements.
Our service offering includes multi-channel contact centre services for order taking, customer services, help-lines and technical support. Order processing, payment services, e-commerce, warehousing, pick, pack and despatch. We provide a range of courier services and a comprehensive returns processing service.
Damart:
Order taking, enquiry handling, customer service, trouble-shooting
Football Club:
Multi-channel response handling, data capture, order processing