Capita Fulfilment Services stores and dispatches a vast array of products of all shapes and sizes from printed to literature for government agencies to CD’s and Garden Furniture for mail-order clients.
Our distribution facility is connected to all the major distribution networks ensuing speedy on-time delivery. The team is highly experienced and supported by latest technologies. Every account is assigned a permanent fulfilment team as well as a floating team for busy periods.
The courier services we utilise allow the online tracking of consignments. This complete traceability reduces negative customer service issues and improves customer relations.
Courier services available are vast, from timed, next day and economy through to international services and freight company dispatches as well as the roster of Royal Mail services.
Damart:
Order taking, enquiry handling, customer service, trouble-shooting
Football Club:
Multi-channel response handling, data capture, order processing