Two Ten Communications: Services: Home Page

We know that better data is better business, so we strive to ensure every piece of information we handle is not only as accurate as it can be, but that it enhances your ability to respond to your customers proactively and decisively.

Every day, Capita Fulfilment Services captures and manages vast amounts of data, whether dealing with mailed responses, receiving phone calls or processing web enquiries.

This data can be used to update mailing lists, create campaigns or target individual end-users with very specific offers. Our end-to-end process ensures a single point of entry for all your information requirements.

We can scan from a range of sizes and formats and ensure secure data transfer via ISDN lines or through secure internet or intranet links. Once scanned, we store inbound documents electronically and retrieve on request or automatically send to remote desktops via a work flow system.

State-of-the-art OCR scanners ensure accurate high speed data entry of postal responses. Captured data can be integrated with other software, such as our internal order processing system.