Our environmental policy is based on a genuine care for our environment and also on the firm belief that taking care in the use of precious resources can also lead to significant financial benefits. Too frequently environmental solutions are seen to be expensive - this should not be the case.
Environmental Policy Statement
We recognise that our day-to-day activities impact on the environment in ways which are positive and negative. We wish to minimise these harmful effects wherever and whenever practicable, and will work to secure business benefit from environmental protection.
Capita is committed to the prevention of pollution and will work to minimise the impact of its operations through a continuous improvement programme.
In particular, we will:
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Comply with all relevant existing environmental legislation and other requirements |
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Reduce harmful emissions wherever practicable |
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Seek to reduce consumption of materials in our operations and promote recycling and the use of recycled materials |
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Manage energy and water usage wisely in all our operations |
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Incorporate environmental considerations into the procurement of goods and services |
To achieve these we will:
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Allocate sufficient management resources to ensure effective implementation of the environmental policy |
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Motivate and educate our employees to conduct their activities in an environmentally responsible manner |
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Measure, monitor and report on key indicators of our environmental performance on an annual basis |
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Review our policy on a regular basis to take account of new developments in environmental management and legislation, and also stakeholder expectations |
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Perform periodic audits of our activities to ensure compliance with company requirements, legislation and policy requirements |
Capita recognises that the effective implementation of the policy represents an opportunity to improve the performance of the Group by reducing environmental risks and impacts, and increasing the efficiency of our operations.
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Paddy Doyle |
Simon Pilling Joint Chief Operating Officer Date: August 2006 |
Gordon Hurst Group Financial Director Date: August 2006 |
Damart:
Order taking, enquiry handling, customer service, trouble-shooting
Football Club:
Multi-channel response handling, data capture, order processing