Capita Fulfilment Services is part of the Capita Communications division within Capita Business Services Limited now the UK’s leading provider of professional business support services. By working with Capita, businesses like yours can benefit from a wealth of knowledge and expertise together with flexibility, latest technology and purchasing power of the UK’s leading BPO provider.
The flow diagram illustrates the Capita Group Plc structure – highlighting specifically where Capita Fulfilment Services and, in turn, Capita Communications sits within the organisation.
The Capita Communication business units encompass the entire process of creative design, artwork and typesetting, print and print management and personalisation design, contact centre and response management and logistics.

Capita Communications provides a fully integrated solution to the challenges of today’s communications. By harnessing the specific skill sets of the individual businesses, we are able to deliver cost effective and tailored end-to-end solutions. Clients can choose to utilise the services of just one of the businesses or opt for support from all. It is this flexibility coupled with the expertise each business has that makes Capita Communications the ideal outsourcing partner.
Damart:
Order taking, enquiry handling, customer service, trouble-shooting
Football Club:
Multi-channel response handling, data capture, order processing